Book Link: https://s3.amazonaws.com/arena-attachments/736911/d66d04e294668380cd7ba76e88749eca.pdf
Instructions: After reading Chapter 10 of the textbox, type responses to questions 1-7 in a word document and submit to the D2L dropbox prior to class on Tuesday. Question #8 requires each housekeeping manager to develop a SOP for a specific daily task/position. The number in parentheses before each task corresponds to a team number (refer to the team presentation chart for your team number, on D2L). Students only need to create an SOP for their assigned task. Bring three hard copies of this SOP to class on Tuesday AND submit an electronic copy into the same D2L dropbox.
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