Itil organizational baseline | Computer Science homework help


Company Description

Tech Lopes delivers expert level IT support. We handle both software and hardware issues, as well as general maintenance and IT consultation. We have IT experts ready to provide assistance and results on data recovery, hardware repair, virus removal, and general IT support. We work with all brands of computers, smartphones and tablets in relation to both hardware and software.


Our mission is to provide fast, expert level IT Support and educate our customers on simple IT solutions.


Our vision is to become the most reliable IT Support Company for consumers, and small businesses. 

Target Market

  • Small to Medium Local Business
  • Highschool / College Students
  • Elderly Personale

Business Strategy

Short Term Goals:

  1. Establish a business client list.
    1. Local business that contract with Tech Lopes to handle IT design, maintenance, and upgrades to systems and networks.
  2. Build system of teams to handle different types of IT issues, customer support, and handle business contracts with clients. 

Long Term Goals:

  1. Provide affordable IT Support to individuals.
  2. Maintain long term IT Contracts with local business and organizations.
    1. Medium business.
    2. Public and Private schools.
    3. Non-profit Organizations.
  3. Develop a system for educating customers to handle the simple IT fixes, and empower clients to provide their own IT solutions.   


Describe how ITIL’s five core volumes establish a baseline for your organization. Use the following outline. For each section use the heading provided and address each bulleted point.


· Define ITIL, its phases, and benefits.

ITIL Service Strategy

· Describe your organization’s objectives and customer needs. 

ITIL Service Design

· Turn your service strategy into a plan for delivering the business objectives.

ITIL Service Transition

· Develop and improve capabilities for introducing new services into supported environments.

ITIL Service Operation

· Describe how your organization manages services in supported environments.

ITIL Continual Service Improvement

· Describe how your organization will achieve incremental and large-scale improvements.

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Get 20% off your first order