What percentage of learning on the job comes from informal learning?

Question 1 of 20

5.0/ 5.0 Points

What percentage of learning on the job comes from informal learning?


[removed] A. 80


[removed] B. 75


[removed] C. 90


[removed] D. 45


Question 2 of 20

5.0/ 5.0 Points

Who performs the initial orientation?


[removed] A. an HR specialist


[removed] B. the supervisor


[removed] C. neither A nor B


[removed] D. both A and B


Question 3 of 20

5.0/ 5.0 Points

__________ is a detailed study of the job to determine what specific skills the job requires.


[removed] A. Needs analysis


[removed] B. Task analysis


[removed] C. Performance analysis


[removed] D. Training strategy


Question 4 of 20

5.0/ 5.0 Points

__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.


[removed] A. Videospace


[removed] B. A learning portal


[removed] C. A training portal


[removed] D. none of the above


Question 5 of 20

5.0/ 5.0 Points

In __________, trainees learn by making realistic decisions in simulated situations.


[removed] A. improvisation


[removed] B. management games


[removed] C. case studies


[removed] D. action learning


Question 6 of 20

5.0/ 5.0 Points

Orientation typically includes information on __________.


[removed] A. employee benefits


[removed] B. daily routine


[removed] C. safety measures


[removed] D. all of the above


Question 7 of 20

5.0/ 5.0 Points

The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals.


[removed] A. management development


[removed] B. management skills inventory


[removed] C. action planning


[removed] D. performance support


Question 8 of 20

5.0/ 5.0 Points

The first step in creating a training program is to __________.


[removed] A. assess the program’s successes or failures


[removed] B. design the program content


[removed] C. analyze employees’ training needs


[removed] D. train the targeted group of employees


Question 9 of 20

0.0/ 5.0 Points

A successful orientation should achieve which of the following?


[removed] A. The new employee should feel welcome.


[removed] B. The new employee should understand the organization in a broad sense.


[removed] C. The new employee should have clear understanding of what is expected.


[removed] D. All of the above.


Question 10 of 20

5.0/ 5.0 Points

__________ means having a person learn a job by actually doing it.


[removed] A. Practice


[removed] B. On-the-job training


[removed] C. Social learning


[removed] D. Modeling


Question 11 of 20

5.0/ 5.0 Points

To improve the orientation process, some firms provide their incoming managers with __________.


[removed] A. preloaded personal digital assistants


[removed] B. disks containing discussions of corporate culture


[removed] C. a free breakfast


[removed] D. A and B only


Question 12 of 20

5.0/ 5.0 Points

Delivering learning content on demand via electronic devices when needed is termed __________ learning.


[removed] A. mobile


[removed] B. cell-based


[removed] C. demand driven


[removed] D. all of the above


Question 13 of 20

5.0/ 5.0 Points

In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.


[removed] A. case study


[removed] B. diagnose and learn


[removed] C. action learning


[removed] D. job rotation


Question 14 of 20

5.0/ 5.0 Points

Which of the following characterizes training today?


[removed] A. Training is increasingly more strategic.


[removed] B. Training is more prevalent in the higher levels of an organization.


[removed] C. Training is developing a great reputation for getting results.


[removed] D. Training is being evaluated extensively.


Question 15 of 20

5.0/ 5.0 Points

Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.


[removed] A. job rotation


[removed] B. understudy


[removed] C. coaching


[removed] D. special assignments


Question 16 of 20

5.0/ 5.0 Points

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.


[removed] A. job instruction training


[removed] B. understudy training


[removed] C. programmed learning


[removed] D. apprenticeship training


Question 17 of 20

5.0/ 5.0 Points

__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.


[removed] A. Socialization


[removed] B. Training


[removed] C. Development


[removed] D. Orientation


Question 18 of 20

5.0/ 5.0 Points

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.


[removed] A. diversity training


[removed] B. on-the-job training


[removed] C. performance improvement programs


[removed] D. management development


Question 19 of 20

5.0/ 5.0 Points

__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.


[removed] A. Developmental solutions


[removed] B. Improvisation


[removed] C. Spontaneity


[removed] D. Quick time


Question 20 of 20

5.0/ 5.0 Points

The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.


[removed] A. sensitivity training


[removed] B. action research


[removed] C. group therapy


[removed] D. coaching

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